Our Company
RM365 is a widely respected, leading retail and wholesale supplier of aesthetic products in the UK and around the globe. Our rapid growth and success come from a focus on delivering the latest products to our clients at the most competitive price, and our enviable track record continues to be based on the cornerstones of quality, reliability, and honesty.
Our priority is to source premium products from reputable and approved suppliers and manufacturers that are of an industry-leading standard – guaranteeing you safety and security.
We continue to put our customers at the core of everything we do, and our reputation is built firmly on our fundamental belief in the value of our customer relationship.
Customer Service
info@rm365.nlA positive customer experience is one of our core values at RM365 and our customer-centric business model continues to set us apart from our competitors.
We take great pride in the relationships we have established and our ever-growing loyal customer base speaks for itself. Whether it’s your first time ordering from us or if you are a returning customer, our dedicated customer service team is on hand to help. We make customer service part of our mission through our fast response time priority, omni-channel support, creative and personalised problem solving and customer feedback and analysis.
Drop us a message through any of our channels and we will be sure to deliver exceptional customer service.
Finance
Our finance specialists are an integral part to our operational structure and business organisation.
Their expertise facilitate a seamless business model and they work for and on behalf of our customers to promote a safe, transparent and rigorous financial system. Their operational activity aims to enhance our customers’ own experience to ensure we are delivering you the best prices on an international basis.
Our objective is an efficient and iron-clad system so we can continue to drive growth, high-performativity and business transformation.
Digital Development and Marketing
As an eCommerce company, our digital experts bring our business to life. Our focus has always been on offering a fresh range of web-related services designed to enhance customer experience and digital interactivity.
We prioritise consumer privacy to ensure our customers are protected from any data-related risks by offering best-of-breed support and air-tight security measures.
We provide a worry-free guarantee for all our customers by keeping up-to-date with the latest technology and working round-the-clock on website functionality and performance. Any technical issues you may have, we are on hand to help.
Purchasing
purchasing@rm365.frOur extensive product portfolio has been carefully curated by our purchasing team to ensure all our products are of premium quality and sourced exclusively from reputable and approved suppliers and manufacturers that are of an industry-leading standard.
We endeavor to establish long-term committed relationships that are built on the cornerstones of reliability and trust to guarantee our customers authenticity and safety without having to compromise on affordability.
Combining efficient service with trend analysis, RM365 takes a versatile and dynamic approach when it comes to keeping up-to-date with consumer demands, focusing on exclusivity, quality and diligent product forecasting.
Warehouse
Prior to dispatch, your order is packed that same day* by our dedicated on-site staff. We work tirelessly to ensure our shelves are fully stocked so we can efficiently process orders with a quick turnaround time.We have partnered with the best courier services available to offer an express delivery service for both our national and international customers.
We understand our customers are often presented with a busy schedule and jam-packed calendar which is why we take we take a hands-on approach for all our orders: our two-point check system is designed to ensure our customers receive their order correctly and on-time.
Our Office
BIRMINGHAM HEAD OFFICE
Suite B, First Floor, 85-87 Cornwall Street, Birmingham B3 3BY +44 (0) 121 6222 212 info@reliablemedicare.co.uk Website
WELCOME TO RM365
RM365 is a widely respected, leading retail and wholesale supplier of aesthetic products in the UK and around the globe. Our rapid growth and success come from a focus on delivering the latest products to our clients at the most competitive price, and our enviable track record continues to be based on the cornerstones of quality, reliability, and honesty.
Our priority is to source premium products from reputable and approved suppliers and manufacturers that are of an industry-leading standard – guaranteeing you safety and security.
We continue to put our customers at the core of everything we do, and our reputation is built firmly on our fundamental belief in the value of our customer relationship.
Customer Service
Our friendly and knowledgeable customer service team is here to support you at every step — whether you’re placing an order, seeking product guidance, or simply looking for advice. With a customer-first approach, they go beyond answering queries by offering tailored recommendations, resolving issues quickly, and ensuring every interaction feels personal. Their dedication makes your experience not just smooth and reliable, but also reassuring — giving you the confidence to shop with ease and trust.
Purchasing and Partnership
Our purchasing team is the backbone of our product offering. With an eye for innovation and a commitment to excellence, they carefully source from the world’s leading aesthetic and skincare brands. Every product is selected not only for its quality, safety, and effectiveness, but also for the value it brings to our customers.
Thanks to their expertise, we maintain a constantly evolving portfolio of over 2,600 products — always in stock, always ready for next-day delivery. By staying ahead of industry trends and building strong supplier relationships, our specialists ensure that RM365 remains the trusted one-stop shop for clinics and practitioners worldwide.
purchasing@rm365.fr
Diversity & Charity
We are proud to celebrate diversity within our workplace, where every voice is valued and individuality is embraced. Beyond our daily work, we are equally committed to giving back.
Through our support of charities such as Teenage Cancer Trust and Changing Faces, we stand alongside causes that bring hope, create opportunities, and inspire meaningful change.
Finance
Behind the scenes, our finance department ensures efficiency, transparency, and accuracy across every aspect of the business. Their expertise keeps operations running seamlessly — from managing transactions to safeguarding compliance — while also providing the insight needed to make informed, strategic decisions. By maintaining a strong financial foundation, the team enables us to reinvest in growth, innovation, and service improvements, ensuring long-term value for both our customers and partners.
Warehouse & Logistics
Prior to dispatch, your order is packed that same day* by our dedicated on-site staff. We work tirelessly to ensure our shelves are fully stocked so we can efficiently process orders with a quick turnaround time. We have partnered with the best courier services available to offer an express delivery service for both our national and international customers.
We understand our customers are often presented with a busy schedule and jam-packed calendar which is why we take we take a hands-on approach for all our orders: our two-point check system is designed to ensure our customers receive their order correctly and on-time.
Digital Development and Marketing
Our digital specialists are at the heart of RM365, driving innovation to enhance the customer journey and online experience. From advanced website functionality to engaging social media, we ensure our brand stays connected and relevant.
We prioritise data security and customer privacy, backed by robust systems and dedicated support. By embracing the latest technology and continuously improving our platforms, we deliver a seamless, worry-free experience across all digital channels.
Our Office
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