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About Us | RM365 Netherlands - Professional Aesthetic Supplier
RM365 Netherlands

Who we are, how we work.

We are the team behind RM365 Netherlands: a professional supplier built around service, product knowledge and a genuine commitment to the clinics and practitioners we support.

Part of the RM365 Group

People at the centre of professional supply.

RM365 Netherlands is a professional supplier of aesthetic and beauty products, serving clinics, practitioners and businesses across the sector. We provide dermal fillers, skin boosters, mesotherapy solutions, chemical peels, haircare and aesthetic equipment from recognised brands. Our work sits within the wider RM365 Group ecosystem: a culture of service, authenticity and reliability designed to support professionals every day.

01 At a glance
5,000+
Partners
Clinics and practitioners supported across the RM365 ecosystem.
2,600+
Products
A professional catalogue designed for modern aesthetic needs.
150+
Countries
An international network supporting aesthetic professionals.
10M+
Orders shipped
Orders prepared to support professionals with consistency.
02 What guides us

Authenticity & safety

Every product is selected with care, with priority given to traceability, authenticity and professional safety.

Reliability & responsiveness

We work to make professional supply clear, responsive and dependable, so clinics can stay focused on their patients.

People first

We are not only a platform. We are a team that listens closely and responds to the real needs of professionals.

03 Our teams

The people behind every order.

Our specialist teams work together to give clinics, practitioners and aesthetic businesses clear, accurate and reliable support, from the first enquiry to final delivery.

Customer service

Clear support when you need us.

Our dedicated customer care team supports you at every stage — from account creation and order management to product guidance and post-purchase assistance. We are committed to delivering clear, reliable and personalised support, helping aesthetic professionals and skincare specialists make informed decisions with confidence.

info@rm365.nl
Purchasing & partnerships

Sourcing trusted aesthetic products.

Our purchasing specialists continuously evaluate leading aesthetic and skincare brands to build a portfolio that meets the expectations of modern clinics and practitioners. From advanced injectables and skin boosters to professional skincare, mesotherapy and clinic essentials, each product is selected for its quality, innovation and professional relevance.

purchasing@rm365.nl
Finance

The foundation of business confidence.

Our finance team supports the operational foundation of RM365 Netherlands, ensuring accurate processes, secure transactions and responsible growth. Their work helps maintain the reliability, consistency and professional standards expected by clinics, practitioners and aesthetic businesses.

Warehouse & logistics

Precision behind every shipment.

Our warehouse and logistics teams ensure every order is prepared, packed and dispatched with care. From aesthetic products and professional skincare to clinic essentials, we focus on accuracy, product protection and efficient delivery to support practitioners across the Netherlands and Europe.

Digital & marketing

Where expertise meets accessibility.

Our digital and marketing teams bridge the gap between innovation and practice. By combining industry expertise, educational resources and a refined online experience, we help professionals access dermal fillers, skin boosters, professional skincare and clinic essentials with confidence.

Diversity & commitment

A business built on people and purpose.

We believe that success is measured not only by the products we supply, but also by the relationships we build and the impact we create. By fostering a respectful workplace and supporting initiatives linked to wellbeing, inclusion and community development, we aim to contribute positively to the people and communities around us.

04 Our locations

An international network.

RM365 Netherlands operates within the wider RM365 Group network, connecting aesthetic professionals across the Netherlands, Europe and international markets.

05 Frequently asked questions
What does RM365 Netherlands do? +
RM365 Netherlands supplies professional aesthetic, skincare and medical aesthetic products to authorised clinics, practitioners and beauty businesses. Our portfolio includes dermal fillers, skin boosters, mesotherapy solutions, chemical peels, professional skincare and clinic essentials from leading brands trusted across the industry.
Is RM365 Netherlands a clinic? +
No. RM365 Netherlands is not a clinic and does not perform treatments. We operate as a professional supplier, providing clinics, practitioners and aesthetic businesses with access to trusted aesthetic products, professional skincare and clinic essentials.
How can I contact customer service? +
Our customer service team is available Monday to Friday from 10:00 to 18:30 and can assist with orders, product enquiries, professional accounts and partnership opportunities. You can reach us by email at info@rm365.nl, by phone on +31 202 620 225 or via WhatsApp on +31 (0) 6 85351593.
Does RM365 Netherlands supply authentic and safe products? +
Yes. RM365 Netherlands is committed to supplying authentic products sourced through trusted and authorised supply channels. We prioritise traceability, quality assurance and compliance with applicable European regulatory frameworks, helping clinics and practitioners source aesthetic and skincare products with confidence.
What are the delivery options for RM365 Netherlands? +
RM365 Netherlands delivers across the Netherlands, throughout Europe and to more than 150 countries worldwide. We regularly ship to destinations including Germany, Austria, the Nordic countries, Greece and many other international markets. EU Express Delivery is available with estimated transit times of 2–5 business days, while shipping options and delivery costs are calculated at checkout based on the destination, order weight and carrier availability.
What is the RM365 Group? +
RM365 Group brings together RM365 Netherlands and sister brands such as KYM, YXA, XRS and QCH. Each brand has its own identity, while sharing a common commitment to trust, service and responsible growth.
Can I contact RM365 Netherlands for a professional enquiry? +
Yes. RM365 Netherlands welcomes enquiries from clinics, practitioners, distributors and business partners. Our team can assist with purchasing, professional accounts, partnerships, product information and sourcing enquiries.
Join 5,000+ professionals

Start with reliable supply.

Create a professional RM365 Netherlands account and access a catalogue of professional aesthetic products, with a service designed for clinics and practitioners.

Create an account Contact us

 

RM365 is a widely respected, leading retail and wholesale supplier of aesthetic products in the UK and around the globe. Our rapid growth and success come from a focus on delivering the latest products to our clients at the most competitive price, and our enviable track record continues to be based on the cornerstones of quality, reliability, and honesty.

 

Our priority is to source premium products from reputable and approved suppliers and manufacturers that are of an industry-leading standard – guaranteeing you safety and security.

 

We continue to put our customers at the core of everything we do, and our reputation is built firmly on our fundamental belief in the value of our customer relationship.

 

Customer Service


Our friendly and knowledgeable customer service team is here to support you at every step — whether you’re placing an order, seeking product guidance, or simply looking for advice. With a customer-first approach, they go beyond answering queries by offering tailored recommendations, resolving issues quickly, and ensuring every interaction feels personal. Their dedication makes your experience not just smooth and reliable, but also reassuring — giving you the confidence to shop with ease and trust.

info@rm365.nl

 

Purchasing and Partnership

 

Our purchasing team is the backbone of our product offering. With an eye for innovation and a commitment to excellence, they carefully source from the world’s leading aesthetic and skincare brands. Every product is selected not only for its quality, safety, and effectiveness, but also for the value it brings to our customers.

Thanks to their expertise, we maintain a constantly evolving portfolio of over 2,600 products — always in stock, always ready for next-day delivery. By staying ahead of industry trends and building strong supplier relationships, our specialists ensure that RM365 remains the trusted one-stop shop for clinics and practitioners worldwide.

purchasing@rm365.nl

 

Diversity & Charity

 

We are proud to celebrate diversity within our workplace, where every voice is valued and individuality is embraced. Beyond our daily work, we are equally committed to giving back.

Through our support of charities such as Teenage Cancer Trust and Changing Faces, we stand alongside causes that bring hope, create opportunities, and inspire meaningful change.

 

Finance

 

Behind the scenes, our finance department ensures efficiency, transparency, and accuracy across every aspect of the business. Their expertise keeps operations running seamlessly — from managing transactions to safeguarding compliance — while also providing the insight needed to make informed, strategic decisions. By maintaining a strong financial foundation, the team enables us to reinvest in growth, innovation, and service improvements, ensuring long-term value for both our customers and partners.

 

Warehouse & Logistics

 

Prior to dispatch, your order is packed that same day* by our dedicated on-site staff. We work tirelessly to ensure our shelves are fully stocked so we can efficiently process orders with a quick turnaround time. We have partnered with the best courier services available to offer an express delivery service for both our national and international customers.

We understand our customers are often presented with a busy schedule and jam-packed calendar which is why we take we take a hands-on approach for all our orders: our two-point check system is designed to ensure our customers receive their order correctly and on-time.

 

Digital Development and Marketing

 

Our digital specialists are at the heart of RM365, driving innovation to enhance the customer journey and online experience. From advanced website functionality to engaging social media, we ensure our brand stays connected and relevant.

We prioritise data security and customer privacy, backed by robust systems and dedicated support. By embracing the latest technology and continuously improving our platforms, we deliver a seamless, worry-free experience across all digital channels.

 

Our Office

London Office
LONDON OFFICE
299 Oxford St, London W1C 2DZ +44 (0) 208 1383 999 info@rm365.com Website
Birmingham Head Office
BIRMINGHAM HEAD OFFICE
85-87 Cornwall Street, Birmingham B3 3BY +44 (0) 121 6222 212 info@reliablemedicare.co.uk Website
France Office
FRANCE HEAD OFFICE
11 Rue de Havre, Paris, 75008 France +33 (0)9 74 97 08 00 info@rm365.fr Website
KYM France Office
KYM FRANCE OFFICE
11 Rue de Havre, Paris, 75008 France +33 (0)9 74 97 08 00 info@fr.kym.com Website

Our Company

RM365 is a widely respected, leading retail and wholesale supplier of aesthetic products in the UK and around the globe. Our rapid growth and success come from a focus on delivering the latest products to our clients at the most competitive price, and our enviable track record continues to be based on the cornerstones of quality, reliability, and honesty.

Our priority is to source premium products from reputable and approved suppliers and manufacturers that are of an industry-leading standard – guaranteeing you safety and security.

We continue to put our customers at the core of everything we do, and our reputation is built firmly on our fundamental belief in the value of our customer relationship.

 

customer_service

Customer Service

info@rm365.nl

A positive customer experience is one of our core values at RM365 and our customer-centric business model continues to set us apart from our competitors.

We take great pride in the relationships we have established and our ever-growing loyal customer base speaks for itself. Whether it’s your first time ordering from us or if you are a returning customer, our dedicated customer service team is on hand to help. We make customer service part of our mission through our fast response time priority, omni-channel support, creative and personalised problem solving and customer feedback and analysis.

Drop us a message through any of our channels and we will be sure to deliver exceptional customer service.

Finance

Our finance specialists are an integral part to our operational structure and business organisation.

Their expertise facilitate a seamless business model and they work for and on behalf of our customers to promote a safe, transparent and rigorous financial system. Their operational activity aims to enhance our customers’ own experience to ensure we are delivering you the best prices on an international basis.

Our objective is an efficient and iron-clad system so we can continue to drive growth, high-performativity and business transformation.

finance
digital_development_and_marketing

Digital Development and Marketing

As an eCommerce company, our digital experts bring our business to life. Our focus has always been on offering a fresh range of web-related services designed to enhance customer experience and digital interactivity.

We prioritise consumer privacy to ensure our customers are protected from any data-related risks by offering best-of-breed support and air-tight security measures.

We provide a worry-free guarantee for all our customers by keeping up-to-date with the latest technology and working round-the-clock on website functionality and performance. Any technical issues you may have, we are on hand to help.

Purchasing

purchasing@rm365.fr

Our extensive product portfolio has been carefully curated by our purchasing team to ensure all our products are of premium quality and sourced exclusively from reputable and approved suppliers and manufacturers that are of an industry-leading standard.

We endeavor to establish long-term committed relationships that are built on the cornerstones of reliability and trust to guarantee our customers authenticity and safety without having to compromise on affordability.

Combining efficient service with trend analysis, RM365 takes a versatile and dynamic approach when it comes to keeping up-to-date with consumer demands, focusing on exclusivity, quality and diligent product forecasting.

purchasing
warehouse

Warehouse

Prior to dispatch, your order is packed that same day* by our dedicated on-site staff. We work tirelessly to ensure our shelves are fully stocked so we can efficiently process orders with a quick turnaround time.We have partnered with the best courier services available to offer an express delivery service for both our national and international customers.

We understand our customers are often presented with a busy schedule and jam-packed calendar which is why we take we take a hands-on approach for all our orders: our two-point check system is designed to ensure our customers receive their order correctly and on-time.

Our Office

London Office
LONDON OFFICE
6th Floor, 299 Oxford St, London W1C 2DZ +44 (0) 208 1383 999 info@rm365.com Website
Birmingham Head Office
BIRMINGHAM HEAD OFFICE
Suite B, First Floor, 85-87 Cornwall Street, Birmingham B3 3BY +44 (0) 121 6222 212 info@reliablemedicare.co.uk Website
France Office
FRANCE HEAD OFFICE
11 Rue de Havre, Paris, 75008 France +33 (0)9 74 97 08 00 info@rm365.fr Website
KYM France Office
KYM FRANCE OFFICE
11 Rue de Havre, Paris, 75008 France +33 (0)9 74 97 08 00 info@fr.kym.com Website